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Shipping & Returns


Shipping

Thanks very much for for choosing to buy from our Handsome London Collection.

We aim to ensure that all orders are processed within 72 hours of being received, however, this maybe delayed if your order is placed over a bank holiday or weekend.

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. While we endeavour to hold sufficient stock for our collection, sometimes in the event of unexpected large orders we may run out of stock of the item you have requested. In this event, we will advise you of a delivery time and aim to get the product to you as soon as possible.

Please note, Handsome London has no control over any customs or import duties that could be charged when the package reaches your destination.

Shipping rates:

UK & Northern Ireland: Free on orders £75 or over

UK & Northern Ireland: £6.00

EU: £15.00 

Please note: due to shipping restrictions we are unable to ship fragrances outside of the EU at this time. If you would like to place an order outside the EU please contact us for more information.

Returns Policy

Handsome London accepts returned products under the following conditions up to 14 days after delivery:

  1. Broken bottles, tubes and jars
  2. You’re not satisfied with the product. Please note, this is only in the case for non-digital products i.e. products that are received through the post

Returns instructions:

The cost of the return is payable by the customer. In advance of returning, please email customercare@handsomelondon.com

Ship the package you’re returning to the below address and please inside the package include your name, contact information and reason for return:


Returns Address:

Handsome London, 63-65 Rococco House, London, E1 5LP


Missing or damaged products

Please contact us on customercare@handsomelondon.com if you receive a damaged product in the post.

If it’s a case your product has not arrived, even though it was due to, please email customercare@handsomelondon.com

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